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How to leave feedback?

Find out more in our complete guide on comments, internal notes, and feedback section in Planable.

Vlad Calus avatar
Written by Vlad Calus
Updated over a month ago

Gather feedback where it makes sense, right next to the post. Tag team members and choose to send notifications to the right people. Eliminate miscommunications with clear feedback.

We're helping you keep all your feedback and conversations in one single place. When reading a comment, you can "Reply", "React" or "Resolve" it.

Resolved comments can still be accessed by checking a box to show them:

To ensure your colleagues or clients see your comment, simply tag them by typing @ + their NAME or selecting a user from the list.

Annotations

In addition to general notes or comments, you can be even more precise through annotations.

In the post, select a piece of text you want to change or remove and use the "comment" option to annotate.

Annotations are visible in the comment section with the rest of the feedback.


Suggestions

For instances where you want to share exactly how the copy should be changed, you can use suggestions.
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Highlight the text you want and edit it directly. Your suggestion will show up in its dedicated section showing exactly what was changed (added or removed). The creator of the post can accept or decline your suggestion. If they accept it, the copy of the post is automatically adjusted to the reviewed version.

Internal Notes

Often a comment needs to be seen by your team only, private from the client. Transform any comment, annotation, or suggestion into an internal note to discuss posts behind the scenes with your internal team only. They are marked with a yellow background.

You can create an internal note only if you have a user assigned as a client in your workspace β€” it will allow you to create both internal notes and internal posts (find out more). Learn how to assign a user as team member or client.Β 

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