Two-factor authentication (2FA) adds a second login step to your Planable account: after your password, you enter a code from an authenticator app or from your email.
→ How to turn on two-factor authentication
→ How to set up 2FA with an authenticator app
→ How to set up 2FA with email
→ Frequently asked questions
2FA keeps your account safe even if someone learns your password, because they would also need your second code. It is a personal setting, so each person turns it on for their own account.
How to turn on two-factor authentication
- Click your avatar in the top right corner of the dashboard or bottom left corner of the workspace and select Profile settings.
- In the sidebar, click Security.
- Click Enable 2FA and choose an authenticator app or email.
You can also start from the Profile settings tab: in its Security section, click Add 2FA.
Good to know: If you log in to Planable with Google or Facebook, use that provider's own two-factor authentication. Planable's 2FA applies to accounts that log in with an email and password.
How to set up 2FA with an authenticator app
- Choose the authenticator app option.
- Scan the QR code with your authenticator app.
- Enter the verification code from the app. Each code is valid for 30 seconds.
If the QR code doesn't work, click Try this instead. Planable shows a code you can type into your authenticator app manually.
How to set up 2FA with email
With email 2FA, Planable sends your login code to your account email address. Your email address must be verified to use this option. If it isn't, Planable offers to verify it on the spot.
Frequently asked questions
Where is two-factor authentication in Planable?
In your personal settings, on the Security tab. It also appears in the Security section of the Profile settings tab.
Can I switch between the authenticator app and email?
Yes. You can come back to the Security tab at any time to switch methods or turn 2FA off.
Can I use Planable 2FA if I log in with Google?
If you log in with Google or Facebook, turn on two-factor authentication in your Google or Facebook account instead.