With Instagram, things are not as straightforward as with other social media platforms. In this article, we're going to cover all scenarios.
There are 2 main types of Instagram accounts:
Personal profile
Professional account
Due to Instagram's API limitations, you can only connect a professional account in Planable.
Add Instagram professional accounts through Instagram*
*This type of connection does not support adding locations or analytics.
The easiest way to connect your professional account is through Instagram. All you need are the credentials to the account you want to add. Go to your browser, to the Instagram page, and log in to the right account.
Then come back to Planable, go to "Add pages", find Instagram, and select the first option "Add Instagram professional account".
You'll be taken to a new tab with Instagram where you need to make sure all boxes are checked and select "Allow"
Now all you need to do is select "Connect" and your page will be linked in Planable.
If you need to connect multiple accounts, make sure to log in each time with the new account you want to add.
Add Instagram professional accounts through Facebook
To have access to analytics and also tagging accounts or adding collaborators, you need to connect your Instagram account through Facebook. This means your Instagram professional account needs to be linked to a Facebook business page.
See how to link your Instagram page to a Facebook page here.
Once the pages are linked, in Planable go to "Add Pages" and select the second option, "Add Instagram accounts via Facebook"
You'll be taken to the Facebook website, where it'll ask you to continue using the personal profile from which you manage your Facebook pages.
If you're unable to add your Instagram pages through either method, please check out these troubleshooting steps.
Connect your Instagram account 👇