Is Planable Free? 

Yes, we do have a free plan to get you started and familiar with Planable. You can use the free plan for as long as you want and it includes all features. In the free plan you can also create as many workspaces as you want and add as many users as you need. No limits whatsoever except the number of posts.

You can create up to 50 total posts in the free plan. The limit is record-based and does not reset periodically or if you delete posts. Once a post has been created, it will count towards the total limit.

Once you reach the limit of 50 posts, you can choose any of the available plans, such as:

  • Starter — $39/month, 1 workspace and 3 team members

  • Premium — $99/month, 5 workspaces and 7 team members

If you need more workspaces or team members, you can upgrade to our next plan or contact our team for a custom plan.

How will you be accepting payment?

You can easily pay online via major credit cards. Payments are made securely via Stripe, which meets and exceeds industry standards in security.

Who is responsible for payments?

Any owner of the workspace can upgrade a team by entering payments information. They manage payments for workspaces you are part of. After upgrading, only owners can manage future payments for the team.

What if more people are added to my team every month?

No worries! You can add more teammates or clients at any time. After administrator or owner invited people to the workspace, they will receive an email. Owners will receive an email a few days before payment each month recapping what the bill will be.

What if I need more workspaces?

If you need more than 1 workspace, you can easily upgrade to our Premium or contact our team in Intercom (green icon, bottom right corner) and we can create you a customer plan. You can also message us at [email protected] 

Can I get a refund?

Our goal is to be fair with refunds and we try to keep it simple. If for any reason, you’re ever unhappy with Planable, please contact us. Give us a detailed account of what happened and we’ll work with you to make sure you have the best experience with Planable.

Can you send me an invoice?

As part of our terms of service for consumer plans, we automatically email invoices per billing cycle. You can find them in your account settings. 

How do I cancel my paid plan?

Your annual and monthly plans will automatically renew until you cancel them. You can cancel at any time by clicking ‘Cancel Subscription’ from the Billing Dashboard. Bear in mind that you have to switch ownership of your number of workspaces that are above the limit of your plan or delete them. You will be notified 30 days before your annual plan is set to renew.

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